About Henrietta Verma

Henrietta (Etta) Verma, a librarian and author of the Credo IL Strategy Handbook, is Credo's Customer Success Manager. She previously worked at public libraries and at an academic institution, where she developed IL curricula and taught science and engineering undergrads to find reliable research materials. At Credo, Etta talks to librarians about their IL needs, how to meet them, and how to get the word out to students and faculty about the library’s resources.